Central Connecticut State University

University Policy on Unsolicited Electronic Communications

This statement defines Central Connecticut State University's policy on unsolicited electronic mail communications, common known as "SPAM". Also contained herein are specific procedures for addressing violations of this policy, which may result from internal or external sources. Specifically prohibited under this policy is the electronic transmission of chain letters, broadcast messages, or any other message via e-mail to a group of persons not requesting the message. This group of persons includes, but is not limited to university faculty, staff and student accounts, as well as the general Internet community. 

The only exception to this policy is for those messages forwarded by the university administration of general concern and interest to the university community. The Chief Information Officer or his/her designee will refer violations of this policy by university employees to the Chief Personnel Officer. First-time violations of this policy by university employees will result in a verbal reprimand and require the employee to sign a copy of this policy to be placed on file with the Personnel Department to verify that he/she understands the policy and knows its ramifications. Subsequent violations of this policy will result in termination of the employee's e-mail access for a period of two-weeks and a written letter of reprimand placed in the person's personnel file. A third violation will result in termination of e-mail access for a period of one-year. A subsequent violation will result in permanent revocation of electronic mail access. 

The Chief Information Officer or his/her designee will refer violations of this policy by students to the University Judicial Coordinator. First-time violations of this policy will result in a verbal reprimand and require the student to sign a copy of this policy to be placed on file with the Information Services Department to verify that he/she understands the policy and knows its ramifications. A second violation of this policy will result in termination of the student's e-mail access for -a period of one academic semester. A third violation will result in termination of e-mail access for the remainder of the student's academic career at the university. The Information Services department will actively work to prevent outside parties from sending unsolicited electronic mail communications to university e-mail accounts. 

The first time unsolicited correspondence is received from a non-university account, Information Services will contact the sender's Internet Service Provider and request that they inform the sender to remove all university addresses from their list. On the second occurrence the Information Services Department will add the sender's account to the list of known offenders whose e-mail is automatically rejected when it is received by the university e-mail system. If the party being blocked wishes to contest this procedure he/she would be instructed to place a formal request in writing to the university's Chief Information Officer to have the blocked account removed from the mail rejection list.